At Sumitomo (SHI) Demag, our customers come first. As a supplier to you and your business, we continue to closely monitor the impacts of COVID-19 and we strive to ensure the health and safety of our employees so that they are better able to serve you. We know that continuing production is a high priority for your business. Due to the global COVID-19 situation, you may experience delays in parts orders and service from Sumitomo (SHI) Demag. As always, we will keep you informed should there be a delay with your order.
In an effort to keep our employees, as well as your employees, safe from the potential spread of any illness, we will respectfully adhere to your policies on accepting outside visitors. As such, we will request confirmation in advance for those of our associates or partners who are required to travel by air to visit your facility.
We appreciate your understanding during these challenging times and want you to know that our commitment to providing, protecting, and building the value of your machinery and the quality of the products you produce still remains our highest priority.
For questions or additional information, please contact your Sumitomo (SHI) Demag Regional Sales Manager.