Field Service

Click on your location for contact information or to email your Area Service Manager.


When your Sumitomo (SHI) Demag injection molding machine arrives, an experienced Service Engineer provides machine startup and training including:

  • Basic operation and maintenance instruction (training on control systems can also be arranged prior to installation)
  • A detailed preventive maintenance schedule
  • All manuals and support documentation covering instruction, parts, operation, molding maintenance and troubleshooting

To ensure a superior level of service, all Sumitomo (SHI) Demag Service Engineers are professionally trained. In independently conducted surveys of our customers, our Service Engineers are consistently rated as knowledgeable, helpful and responsive.

Additionally, Sumitomo (SHI) Demag Service Engineers are strategically located across North America to ensure prompt service to our customers.

Contact Us

For Service information on your Sumitomo, Demag, Van Dorn, and Newbury injection molding machine, call 866-491-1045 or send an email to: technicalservice@sdpmna.com.

To request service on your machine click here.

Please use the links below to read more about Sumitomo (SHI) Demag’s Aftersales services.

AFTERSALES INFO LINKS

Overview

Parts

Online Parts Store

Field Service

Training

Processing Assistance

Modifications

VDU Control

Trade-Ins & Financing

Fleet Management Solutions

Email an Inquiry

Aftersales Brochure